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Giving Thanks to Being Back

I must apologize for my Blog absence, Blame it on Verizon, I must report that since my last blog, I have moved into my new Home, that I love, its 3 very close blocks to my restaurant, I am so settled in that i was even able to entertain for Thanksgiving 3 days after moving in.  Now about Verizon, I hope that in my lifetime I would never allow my company to grow the size of this White Elephant known as Verizon. A company so large that is is clueless of what its doing.  I placed a moved order 7 days prior to my offical move, transferring my Phone  & DSL, talked to a very nice women in Vermont that placed the move order, efficiently enough recieved emails confirming the move order the very next day, the rest  lets say the least is a comical show of  contiuos mistakes, it took 7 days longer than quoted just to turn the phoe line on and now after 15 days I have internet, but if you read my emails from verizon, almost a dozen they first inform me the service is on, then another follows with, there is a problem, then a were working on the problem, then one welcoming me to dial up service, that one was the funiest, I havent had dial up since 1996, then I started to call, HMMMM riddle me this?? how is it cheaper to talk to DSL service reps in Maylasia and India that while very polite the entire conversation is from scripts, I spent countless hours on hold and being transferred from country to country with the dialect and ability to understand what I was being told diminished with every minute, finally disgusted I hung up and tried to call someone local, the Jen a ray of sunlight called me from minnesota to tell me that her team was assigned the problem and that I would have DSL by the end of the week.  This morning when i went to the restaurant to check my online mail. I recieved 3 emails all detailing a new order fro DSL and that I would be recieving my welcome package and router via UPS by December 3rd.  Interesting, now I am a new customer HMMMM, then I walk the dogs back home and when i walk in I hear my computer bling that new updates are available  ( MY HP loves to be updated hourly from mother HP )   I thought to myself "wow did it take 5 days to walk home? because VOILA  i have wireless internet now working at home, and just in case i hadnt noticed, Jen from Minnesota called an hour later to say she had me up and running.  She was surprised about the other emails detailing a projected December 3rd date. HMMMM so the moral of the story is Bigger is not always Better and cmon guys & Gals , Hire hear at home first and watch your business really take off

I promise to return to my daily blogs with recipes tommorrow

posted by: Geoffreys at 16:40 | link | comments (1) |

Comments:

#1  28 November 2007 - 20:34

 

Congratulations on finally getting your email back! Looking forward to the recipes.....

debok

Comments: